Most purchases, half of transactions to be mobile by 2015: Google

By: dmnews.com

February 8, 2011

Two-thirds of all purchases and half of transactions will occur on mobile devices by 2015, Google executives said February 4. Consumer coupons will also transition from their current rate of 80% push to 80% opt-in four years from now, said David Shapiro, Google’s director of small business marketing.

“Marketers must follow the four B’s,” said Shapiro, speaking at a Direct Marketing Association (DMA) breakfast at Google’s New York offices. “Be relevant. Be found. Be engaging and be accountable.”

Consumers will also digest 80% of all visual content through digital by 2015, he added. Shapiro said 1.9 billion people globally were active on the Internet by the end of last year, while 5 billion people were mobile subscribers and more than 800 exabytes of digital information were created. Google predicted that 5 billion people will be active on the Web by 2020, while 10 billion people will be mobile subscribers, and 53 zettabytes of digital information will have been created.

“Mobile will be bigger than desktop in five years,” Shapiro added. “Mobile searches grew five times in the last two years.”

Shapiro said search is “still the Web’s killer app,” adding that mobile and search are becoming increasingly interconnected. One-third of Google mobile searches have local intent, he said. Consumers want to find nearby businesses, whether they are open, and how far away they are.

“Last year, 50 million new websites launched,” Shapiro said. “Google wants to match [consumers] with what [businesses] want to sell and the right context [for ads].”

Michael Becker, North America managing director at the Mobile Marketing Association, said mobile has become a principle marketing channel.

“Mobile is the third most used medium, second to the telephone and Internet,” he said. “We need to drop the words direct and mobile and just call it marketing…because of mobile’s unique and personal nature, every marketer is a direct marketer.”

However, Lawrence Kimmel, CEO of the DMA, urged attendees not to abandon direct mail for digital. He said direct mail spending increased 2.2% in 2010 and predicted it will grow anywhere from 3% to 5% this year.

“Everyone moved away from direct mail because digital was the new kid on the block,” Kimmel said. “But direct mail is a $47 billion business. It’s incredibly important and it still works.”

Verizon Wireless Executive Joins Carrier-Led Mobile Wallet Initiative

January 27, 2011

Isis, the joint venture formed by three of the top U.S. carriers, has appointed Ryan Hughes to the position of chief marketing officer.

Hughes, the former Verizon Wireless VP of business development and partnerships, joined the organization only four days ago, we have learned.

Isis is a joint venture between AT&T, Verizon Wireless and T-Mobile that will try to get a piece of the huge payments market. When the JV launched in November, it had announced only the appointment of Mike Abbott as CEO.

Abbott’s background includes working in credit card services and for GE Capital, so Hughes will bring his expertise from the wireless industry.

The Isis initiative will be going up against a host of other players–some of which are direct competitors, while others, taking a slightly different approach, could act as partners.

For example, Square is trying to turn the cellphone into a point-of-sale machine for small businesses, Boku and Zong have been primarily focused on selling digital goods that get charged to your carrier bill, and others–ranging from PayPal to Visa and MasterCard–have strategies, as well.

Isis’s initial focus will be on using near-field communication–or NFC–chips to enable customers to make purchases in a store by waving a phone over a compatible reader.

Hughes’s appointment is part of the organization’s initial ramp-up. Once the management team is in place, it will be officially based in New York, with offices in Atlanta, Dallas and Seattle to be close to its carrier partners.

Hughes will feel right at home at Isis, having been part of the original team at Verizon Wireless that helped hatch the joint venture behind closed doors over the past two years.

In order for it to be a success, Isis will need the participation of the carriers, handset makers, merchants and banks.

Hughes said they are open to working with everyone and is optimistic about all of the suppliers working together–even the fiercely competitive carriers. ”It’s going to happen faster than any of the pundits think it will happen, for near-field, in particular,” he said.

Over the next 18 months, the organization has the goal of introducing its service in a few key markets.

Abbott added that meeting its goals will have a lot to do with relying on standards and technology that already exist. NFC has been around for years, and already the likes of Google is integrating it into its next version of Android.

The longer-term vision is that it won’t be just about payments, but about the whole wallet–by combining coupons, location check-ins, loyalty points and cards in one place.

Abbott declined to provide specifics on how the organization is funded, other than that it’s supported by a substantial investment from the carriers involved.

For now, Sprint is the only one missing from the list of major U.S. carriers.

Hughes admits that the initiative will likely need as many carriers on board to get enough scale.

Back when he was representing Verizon Wireless, he thought it was impressive enough to say that he covered 90 million consumers when talking to banks or merchants. “But we were told frequently, and more often than not, ‘That’s a lot, but I don’t want to do this three or four times [for each carrier].’”

Google Snaps Up Another Two Startups.

WSJ.COM By Scott Morrison

Google has continued its buying spree with the acquisition of two startups: one devoted to online movie chatter and another that links celebrities to their fans.

SayNow

The deals–for undisclosed terms–are the latest evidence that the Mountain View, Calif., Internet giant remains committed to investing in emerging markets and technologies, including social media, mobile and display advertising.

Google on Wednesday said its YouTube unit has acquired fflick, a service that mines Twitter messages to power a movie sentiment and recommendation engine.

“There are great conversations happening all the time off of YouTube.com, and that commentary has the potential to enrich your experience when watching and discovering video on YouTube,” said Shiva Rajaraman, a Google product manager, in a post on a YouTube blog.

“As part of YouTube, the fflick team will help us build features to connect you with the great videos talked about all over the Web, and surface the best of those conversations for you to participate in.”

The startup was launched last year by four former Digg employees. TechCrunch blog had previously reported that Google paid about $10 million for fflick, but the company declined to comment.

Meanwhile, SayNow said Tuesday on its website that it was “thrilled to announce that we have been acquired by Google.”

SayNow, of Palo Alto, Calif., enables brands and celebrities to broadcast and receive voice messages as well as chat one-on-one or in groups with their audience.

The company’s technology allows voice messaging, one-on-one conversations, and group calls to be instantly integrated into Facebook, Twitter, MySpace, Android, or iPhone applications. SayNow, which was founded in 2005, says more than 15 million users and thousands of celebrities and brands use its platform and applications today.

“As Google has some of the best voice products in the world, we believe combining forces with the Google Voice team will let us innovate in new and unexplored areas,” the company said in a blog post on its website.

The latest acquisitions come as Google plans to hire more than 6,200 workers this year–boosting its work force by at least a quarter–in the biggest expansion yet by the Internet’s most profitable company.

2011 Mobile Marketing

Mobile Marketing has appeared to be on the top of the MMA’s top ten for 2011. But are consumers ready to receive promotional messages on their mobile device? According to The Mobile Marketing Association and their annual “Top 10 Mobile Marketing Trends To Watch”, the answer is “yes.”

The association is predicting $13 – $14 Billion will be spent in 2011 on mobile advertising.

MMA’s top ten for 2011

1. Personalisation and privacy will increase effectiveness - MMA is prediciting that we will see the widespread adoption of premission-based activity as well as the introduction of both policy and apps to block unwanted messages.

2. It’s all about the Apps – Wheter it be a 4G phone or a tablet, apps will drive advertising revenue. 

3. Free texting, calls and video chat – Skype on the iPad is already accomplishing this but more and more applications will surface to allow more “free” services like texting and video chat.

4. The Rebirth of  Windows 7 Mobile – The re-birth of the Windows 7 mobile will further fuel the growth of mobile Internet and advertising.

5. HTML5 vs Apps war – Apps will continue their dominance in the development circle through 2013 with HTML5 driving the next wave of development. It’s a good time to be a mobile developer.

6. Location-Based Services and Augmented Reality Development Matures  –  The combination of these 2 services will drive consumer interest and excitement as new applications and advertising opportunities are developed.

7. Mobile payment replaces the ATM  card? Will the dream of the electronic wallet finally become a reality in 2011?

8. Mobile blogging- The larger trend here is that mobile devices like tablets will continue to bite into PC time as more power and usability is built into phones and tablets.

9. Say Goodbye to the “Feature Phone” -It is expected that by 2011 over 85% of handsets shipped globally will have browser capabilities. The relatively large growth in smartphones combined with their superior user interface will continue to encourage more people to access conventional websites on their mobile handsets.

10.  Mobile jumps on the 3D bandwagon – According to the association, an Indian mobile manufacturer called Spice Mobility has already introduced a phone with 3D capabilities. This will lead to new apps, content and plenty of opportunity for advertisers.

Verizon Unwraps iPhone

January 13,2011 WSJ.com

By SHAYNDI RAICE And YUKARI IWATANI KANE

Verizon Wireless finally told the world Tuesday that it will start selling the iPhone, but the carrier toiled in secret with Apple Inc. for two years to make it happen.

Stacey Delo takes a look at what a Verizon iPhone is likely to cost you when phone and data plans as well as possible fees are factored into the equation and which carrier looks to be the cheaper option, Verizon or AT&T?

The country’s largest wireless carrier said it would have the iPhone in stores on Feb. 10 starting at $199, the same price charged by rival AT&T Inc., which has had the phone to itself since its launch in June 2007.

The move will give Apple an important new source of sales in its biggest market for the iPhone and help it compete with rival Google Inc., which had made inroads for its Android operating system by teaming up with Verizon to develop high-end smartphones.

It also will shake up the U.S. wireless market, ending a deal that has driven much of AT&T’s subscriber growth and forcing smaller carriers like Sprint Nextel Corp. and T-Mobile USA to compete against bigger rivals armed with an immensely popular phone.

Verizon executives revealed Tuesday that the iPhone was just over a year old when negotiations with Apple became serious in late 2008. Apple started to work with Verizon because it realized it needed to add another carrier to keep its strong U.S. sales momentum, said one person familiar with the matter. The company decided to design for Verizon’s CDMA network after realizing the carrier’s faster 4G network wasn’t available across its subscriber base and was still being refined to work well with phones, another person said.

After enduring months of rumors about competition for the iPhone, AT&T executives are finally about to face their moment of truth as Verizon today announces plans to sell the popular smartphone. Shayndi Raice has the story.

AT&T U.S. iPhone sales account for about 30% of iPhone sales, according to Piper Jaffray & Co. Analysts think Verizon could sell 7 million to 13 million this year, owing to pent-up demand among would-be buyers who don’t want to use AT&T’s network. Apple has sold 75.6 million iPhones so far world-wide on a cumulative basis, according to Kaufman Bros.

“The number one question I get is when will Verizon get the iPhone,” said Apple Chief Operating Officer Tim Cook, who showed up for the launch. He said his own mother wanted to know, but he wouldn’t tell her.

“My wife and I have both been waiting for the iPhone,” said Terence Leung, a San Francisco marketing professional. Mr. Leung said he didn’t want to switch to AT&T because of its reputation for dropped calls and bandwidth issues. He has looked at Motorola Mobility Holdings Inc.’s Droid phone, but also didn’t buy it because of its relative lack of applications and insufficient battery life. He is currently a BlackBerry user.

At a press event in New York Tuesday, Verizon Wireless CEO Dan Mead provided details about when the iPhone 4 will available on his company’s network and how much it will cost.

Some AT&T customers say they have no plans to switch. Maximilian Sylvia, 16, of Holden, Mass., said he’s happy with his service and won’t be switching to Verizon. “My iPhone works perfectly,” he said.

Apple first started seriously working on the iPhone around 2005. It knew it didn’t have the ability to support two different wireless technologies so it chose GSM, which was more globally prevalent and could be sold around the world.

People familiar with the situation said that while Apple met early on with Verizon, the talks were never serious because its network was based on a different technology.

Apple also began serious conversations with Cingular, a predecessor of AT&T’s wireless unit. To keep the project secret, it gave codenames, a person familiar with the matter said. The iPhone was P2, Apple was Acme and Cingular was Cypress — named after the hotel down the street from Apple headquarters where they stayed.

Change became possible with the expiration of AT&T’s exclusive deal to carry the iPhone, which ended “recently,” Mr. Cook said. Verizon Communications President Lowell McAdam traveled to Apple headquarters in the first half of 2010 to seal the deal. Verizon’s arrangement isn’t exclusive, meaning other U.S. carriers could in theory eventually carry the iPhone as well.

AT&T has acknowledged it was unprepared for the deluge of data traffic the iPhone brought to its network. The stress led to reports of high numbers of dropped calls and slow service. A Consumer Reports survey last year ranked Verizon first and AT&T last in terms of network quality for major carriers.

Verizon worked closely with Apple to avoid a similar embarrassment in creating a phone for its CDMA network. Verizon more than any other major carrier has built its reputation on network quality.

ReutersApple’s operating chief, Tim Cook, left, and Verizon Wireless CEO Dan Mead shake hands Tuesday during a news conference. Verizon executives said negotiations to carry the iPhone became serious in late 2008.

IPHONE

IPHONE

 ”If we screw that up, it’s a bigger deal for us than for the other guys,” said Verizon Wireless Chief Operating Officer John Stratton.

The two companies collaborated closely on design and testing. Verizon installed a number of cell towers on the Apple campus in Cupertino, Calif., so the company could test the phone in their own backyard. The two companies also traded teams of employees more than a year ago.

Verizon has also been shoring up its ability to handle data traffic, particularly in big cities. In the second half of last year, the carrier began lighting up unused 3G spectrum in selected markets and installing the equipment to make it run. Tony Melone, chief technology officer for Verizon, says it will continue to add more capacity in the first half of this year.

“We have built up a very big data cushion,” said David Small, chief technology officer of Verizon Wireless.

Some questions about the Verizon iPhone weren’t answered Tuesday. Verizon wouldn’t discuss service plans, promising more details before taking preorders online on Feb. 3.

Despite an introduction from Mr. McAdam that included touting the benefits of the carrier’s fourth-generation network, the company also didn’t have a date for an iPhone that will work on Verizon’s new 4G network.

At the end of the press event in New York City, Mr. McAdam walked past a few Verizon salesmen and asked. “You guys gonna sell some phones now?” The salesmen smiled and kept walking.

“I told John Stratton, ‘It’s all in your hands now’,” recalled Mr. McAdam. As executive vice president and chief operating officer of Verizon Wireless, Mr. Stratton is responsible for the company’s national operations. “I’ve done all I can do.”

Motorola kicks off 2011 as two separate companies

January 4 2011 – 11:11 am ET | Matt Kapko | RCR Wireless News

-- 
 
Motorola Inc. has officially split into two separate companies, Motorola Mobility Holdings Inc. (MOT) and Motorola Solutions Inc. (MSI). The two-year long plan has also stripped the co-CEO title from the company’s two top executives, leaving each to run a standalone company on his own. Sanjay Jha becomes chairman and CEO of Motorola Mobility and Greg Brown becomes president and CEO of Motorola Solutions.

Motorola Inc. completed a 1-for-7 reverse stock split to finalize the split, which saw stockholders receive 1 share of Motorola Mobility for every 8 shares of Motorola Inc. they held. Motorola Inc. is trading at $9.11 and Motorola Solutions is trading at $37.48.

“We are pleased that Motorola Mobility has reached this important milestone. After more than two years of planning, today we begin operating as a financially strong, independent company trading on the New York Stock Exchange,” Jha said in a statement.

Brown and other Motorola Solutions executives will ring the closing bell at the New York Stock Exchange today to mark the company’s first day of trading under its new ticker symbol.

“With a purpose-driven brand and a strong balance sheet, we are very well positioned for the future,” Brown said in a statement. “Motorola Solutions has an outstanding platform to build from and I believe our opportunities for growth will benefit customers, shareholders and employees.”

Mobile Marketing – Keyword Campaign Using iMessenger Software By iVisionMobile.com

This video is a software demonstration of how to create a mobile marketing keyword campaign using the iMessenger software platform created by iVisionMobile.com

Mobile Marketing – Custom Database Settings On iMessenger Software By iVisionMobile.com

This overview focuses on the iMessenger software’s Contact Manager System. This section of the software lets user customize their database settings.

Mobile Marketing – iMessenger Software’s Contact Management System By iVisionMobile.com

This overview focuses on the iMessenger software’s Contact Management system. This section of the software lets users import contacts files, manage contacts data, and customize their database preferences

Mobile Marketing – Target List Functions With iMessenger Platform Created By iVisionMobile.com

This video is a software demonstration of the different sections of the software that are found in the iMessenger Software platform created by iVisionMobile.com

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